About Us
More than just a store. We are a movement for people who live adventure side by side with their dogs.
At Tails Track, we believe that every wagging tail tells a story. Whether it’s a mountain hike, a road trip, or a simple walk around the block, the bond between you and your dog is built on shared moments of freedom, safety, and joy.
Founded in Brisbane, Australia, Tails Track was created for explorers who see their dog not as a pet, but as family. Our mission is to deliver gear that blends premium quality, smart design, and the spirit of adventure in every detail.
What Drives Us
- Adventure with purpose: Every dog deserves comfort and style while exploring the world.
- Design with intent: Each product is handpicked for performance, safety, and aesthetics that inspire trust.
- Premium experience: From checkout to delivery, we make sure you and your dog feel cared for every step of the way.
- Authentic connection: We are a growing global tribe of outdoor lovers and dog adventurers who share the same passion.
What We Offer
- High-quality adventure gear and accessories for active dogs
- Trail-tested products built for hiking, travel, training, and everyday life
- Worldwide shipping and safe, eco-friendly packaging
- Order tracking, easy returns, and responsive customer support
- Personalized service to guide you toward the right choice for your dog
- Stories, tips, and inspiration to live a more adventurous life with your four-legged best friend
Global Presence. Australian Soul.
Although we ship worldwide, our heart beats in Brisbane, Queensland — where wild trails meet the ocean breeze. From this soul of adventure, we serve customers across the globe with the same standard of care, precision, and authenticity.
Whether you're climbing peaks, camping under the stars, or enjoying a morning coffee at your local park — Tails Track is with you, every step of the way.
Contact Us
- Email: hellodog@tailstrack.com
- Phone: +61 0424 300 543
- Address: U 10101, 320 MacArthur Avenue, Hamilton QLD 4007, Australia
- Business Hours: Monday to Friday — 9:00 AM to 5:00 PM (AEST)
Reach out to us anytime — whether it’s a question about your order, advice on the best gear, or simply to share your dog’s latest adventure. We love hearing your stories and we typically respond within one business day.
Let Your Dog Lead the Way
The wild is calling. The tail is wagging. The trail is waiting.
Welcome to Tails Track — where every journey begins with trust, passion, and your dog by your side.